Reservation / Purchase Information

Now in my twenty-fifth year of Kohs & Company producing best quality O scale models, our reservation/sales plan has worked extremely well. We have never failed to deliver a project for which we have taken reservations, we have always delivered models that have exceeded the commitment made at the outset of each project and the free marketplace continually favorably demonstrates how our models are valued compared to the original reservation investment.

It is important for those interested in purchasing a Kohs & Company model to understand how sales are handled, my approach was unique at the outset. Models are sold on a reservation basis direct to end owners, this is for fundamental reasons; to make our models as affordable as possible and to prevent 'special deal' sales which compromise pricing integrity while threatening the investment of every owner. With very few dealers capable of providing reliable pre and post sale support and a lack of willingness to inventory brass models, avoiding the unnecessary dealer price markup only makes sense.

I endeavor to provide pricing information for projects as early in the development process as possible so that those interested can make the most basic of determinations, affordability. In recognition of the fact that the required deposit does help to fund each project during production, our model pricing is kept considerably lower than it would otherwise be. I will never ask a client to reserve a model without knowing the total final cost first. It is important that you know that by the time a project is offered for reservations, tens of thousands of dollars have already been invested in the project and it is not a test to determine what level of interest or support there is for a particular project, that determination has already been made. The truest demonstration of my value pricing is the most common complaint I field from new customers; the cost of adding previously produced models to their collections and realizing their significantly appreciated values.

Once the project has adequately progressed, reservation information is mailed to all existing clients and those individuals that have expressed interest in a particular project, that same material is subsequently available for download from the specific project sites. To secure a reservation I typically require what I feel is a reasonable deposit for a model built to order and is project dependent, the deposit is not refundable. Once I receive a reservation with deposit I will issue a confirmation letter reiterating the details of the reservation to make certain that the reserved model is built as ordered. Upon completion of a project I may have very limited models available for immediate purchase, when this happens the appropriate information is provided on the individual project update page.

Several options for payment are available. Kohs & Company accepts VISA, MasterCard & Discover credit cards. Personal/business checks, bank drafts and money orders are are acceptable. Bank information for direct electronic payment can also be provided upon request. Should you have questions or comments please contact me directly for further information:

Kohs & Company, Incorporated

Post Office Box 689

Clarkston, Michigan 48347 USA

Phone:  248.625.6396

Fax:   On Request

E-mail:  info@kohs.com

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